Personal Data Protection

At Ten 20 Butchery, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us.

1. Information We Collect

We may collect the following types of personal information:

  • Name, phone number, and delivery address.

  • Email address (for order updates, loyalty programs, and promotions).

  • Payment details (processed securely through our payment partners).

  • Order history and preferences to serve you better.

2. How We Use Your Information

Your information is used to:

  • Process and deliver your orders.

  • Provide customer support and handle inquiries.

  • Improve our products, services, and customer experience.

  • Send you updates about promotions, offers, and new products (you may opt-out anytime).

3. Data Protection

  • All personal data is kept confidential and secure.

  • Payment information is encrypted and handled by trusted payment providers.

  • We never sell, rent, or share your personal data with third parties for marketing purposes.

4. Sharing of Data

We may share your data only with:

  • Delivery partners to ensure orders are delivered correctly.

  • Payment processors for secure transactions.

  • Legal authorities if required by law.

5. Your Rights

As a customer in Kuwait, you have the right to:

  • Access your personal data.

  • Request correction of incorrect or outdated data.

  • Request deletion of your data (where applicable by law).

  • Opt out of marketing communications at any time.

6. Cookies & Online Tracking

Our website may use cookies to:

  • Improve website functionality and performance.

  • Remember your preferences for future visits.
    You can disable cookies in your browser settings if you prefer.

7. Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website.