Shipping Policy

At Ten 20 Butchery, we take pride in delivering fresh, high-quality meats and products right to your doorstep across Kuwait.

Service Area

We currently deliver only within Kuwait.
Orders placed outside Kuwait cannot be processed.

Delivery Hours

Our shop is open daily from 9:00 AM to 9:00 PM.
Orders placed during operating hours will be processed the same day.
Orders received after 8:00 PM will be scheduled for delivery the following day.

Delivery Timeframe

Standard delivery time is 1–3 hours from order confirmation.
During peak times, deliveries may take slightly longer.

Delivery Fees

Delivery charges vary depending on your area within Kuwait and will be shown at checkout.
Free delivery may be offered for orders above a specified amount (if applicable).

Special Instructions

Customers may add delivery notes (e.g., preferred time, building details) at checkout.
Our team will do their best to accommodate your requests.

Freshness Guarantee

All products are packed and transported in temperature-controlled conditions to ensure freshness and quality.
If there are any issues with your order upon delivery, please contact us immediately.

Contact

For any delivery inquiries, please reach us via:
📞 +965 55301020
📧 info@ten20butchery.com
📍 Hamad Al-Mubarak St, Salmiya, Kuwait